I have not received a password reset email, what should I do?
If your email address was accepted on the password reset page but you have not received an email, please check your spam folder in case the email has been incorrectly marked as spam. If you’re still unable to locate the email, please contact our support team for assistance at support@sunagolearn.com.
I want to change the email attached to my account. What should I do?
You can`t change your email address. Please contact our support team for assistance at support@sunagolearn.com.
I am a student and I have not received the activation link to complete my account registration.
What should I do?
Please do the following:
a. If you are using Gmail, Yahoo, Hotmail, Microsoft Live, please check your Spam or Junk Mail folder. For Gmail accounts, check under your Promotions tab as well for the activation link email.
b. If the email cannot be found in the Spam or Junk Mail folder or Promotions tab, email us at support@sunagolearn.com or WhatsApp us at 010-5397530 for further assistance.
Please ensure that you are using an email address that is active and working or that you have spelled your e-mail address correctly.
a. If you are using Gmail, Yahoo, Hotmail, Microsoft Live, please check your Spam or Junk Mail folder. For Gmail accounts, check under your Promotions tab as well for the activation link email.
b. If the email cannot be found in the Spam or Junk Mail folder or Promotions tab, email us at support@sunagolearn.com or WhatsApp us at 010-5397530 for further assistance.
Please ensure that you are using an email address that is active and working or that you have spelled your e-mail address correctly.
I am a student and I have entered the wrong email address while creating my account.
What should I do?
Please contact us at support@sunagolearn.com or WhatsApp us at 010-539 7530 for further assistance.