Can anyone sign up for a course
Can more than one person share a SunagoLearn account?
No. As our terms and conditions state, you should not let anyone else use your SunagoLearn account – even if they’re really nice!
This is for a number of reasons, but mainly it’s so that when you post in the comments and lessons or when you take part in tests, we know it’s your own work.
It’s also because, if you’re each taking different courses, it could quickly become confusing for you, especially as the email that relate to different courses begin to arrive.
Do I need a valid email address to register for a SunagoLearn course?
Can I sign up to SunagoLearn using a shared email address?
Not if there is already a SunagoLearn account associated with it.
If you share an email address, for example with a partner, please be aware that you can’t use it for two separate SunagoLearn user accounts, as SunagoLearn only supports one account per email address.
I currently use a shared email address but we would both like our own SunagoLearn accounts.
What should we do?
One of you will need to create a new email address so that you can each have your own SunagoLearn account. But don’t worry, it’s easy to create a new email address and doesn’t cost a thing.
First of all it’s a good idea to check with your Internet Service Provider (ISP) as it’s common for them to provide a number of email accounts and inboxes for each household.
If that doesn’t suit you, there are lots of services that provide free email. For example, you could try Google’s Gmail.
I’m having trouble signing in
If you’re having problems signing in to your SunagoLearn account, there are a few things you can do to try to identify and fix the problem.
Firstly, make sure that Caps Lock is turned off, since all passwords are case-sensitive
If you still can’t sign in, contact our support team for assistance at firstname.lastname@example.org.
My email address is not recognised
I didn’t sign up to SunagoLearn.